Privacy Policy
This Privacy Policy explains how TheMetabolicHub.com (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or purchase our digital products.
1 Who We Are
TheMetabolicHub.com is a health education website operated by an individual based in Vienna, Austria (European Union). As an EU-based operator, this website is subject to the General Data Protection Regulation (GDPR/DSGVO). We also comply with the California Consumer Privacy Act (CCPA) and other applicable US state privacy laws.
| Website | themetabolichub.com |
| Contact | info@themetabolichub.com |
| Location | Vienna, Austria (EU) |
2 What Data We Collect
Information you provide voluntarily
- Email address (when subscribing to our newsletter or downloading a free resource)
- Name (if provided during signup)
- Payment information (processed securely by Payhip — we do not store card details)
- Any information submitted through our contact form
Information collected automatically
- IP address
- Browser type and version
- Pages visited, time spent on pages, and referring URLs
- Device type and operating system
- Cookies and similar tracking technologies (see Section 7)
3 Legal Basis for Processing (GDPR)
As required by GDPR Article 6, we process your personal data on the following legal bases:
| Consent (Art. 6(1)(a)) | Newsletter subscriptions, analytics cookies, and marketing/tracking cookies (Meta Pixel, Pinterest Tag). You may withdraw consent at any time via our cookie banner. |
| Contract (Art. 6(1)(b)) | Processing necessary to fulfil a digital product purchase (e.g., delivering your ebook via Payhip). |
| Legitimate interests (Art. 6(1)(f)) | Website security, fraud prevention, and basic server logs. We have assessed that these interests are not overridden by your fundamental rights. |
| Legal obligation (Art. 6(1)(c)) | Where we are required to retain data for tax or legal compliance purposes. |
4 How We Use Your Data
- To send you our newsletter and free resources you requested
- To deliver digital products you have purchased
- To improve our website content and user experience
- To analyze website traffic using Google Analytics
- To run advertising campaigns via Meta (Facebook/Instagram) and Pinterest
- To comply with legal obligations
5 Third-Party Services
We use the following third-party services that may process your personal data:
6 International Data Transfers
Some third-party services listed above (including Google Analytics and Brevo) are based in the United States. When your data is transferred to the US, we rely on appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission under GDPR Article 46(2)(c).
By using our website and consenting to the use of these services, you acknowledge that your data may be transferred to and processed in the United States.
7 Cookies
Our website uses cookies to enhance your browsing experience.
| Strictly necessary | Required for the website to function. No consent needed. |
| Analytics | Help us understand how visitors use the site (e.g., Google Analytics). Requires consent. |
| Marketing | Used for advertising tracking (Meta Pixel, Pinterest Tag). Requires consent. |
8 Data Retention
| Email subscribers | Retained until you unsubscribe or request deletion. |
| Purchase records | Retained for 7 years to comply with Austrian tax law (Bundesabgabenordnung). |
| Analytics data | Retained for 26 months (Google Analytics default). |
| Contact form submissions | Deleted after 12 months unless required for an ongoing matter. |
9 Your Rights Under the GDPR (EU/EEA)
If you are located in the EU or EEA, you have the following rights under the General Data Protection Regulation:
To exercise any of these rights, contact us at info@themetabolichub.com. We will respond within 30 days as required by the GDPR.
Datenschutzbehörde (DSB), Bahnhofplatz 5, 1090 Wien — dsb.gv.at — dsb@dsb.gv.at
10 Your Rights Under California Law (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
- Right to know what personal information we collect and how it is used
- Right to request deletion of your personal information
- Right to opt out of the sale of your personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at info@themetabolichub.com. We will respond within 45 days as required by law.
11 Other US State Privacy Laws
If you reside in Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), or other states with consumer privacy laws, you may have similar rights to access, delete, and opt out of certain data processing. To exercise these rights, contact us at info@themetabolichub.com.
12 Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
13 Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with COPPA. If you believe we have inadvertently collected data from a child under 13, please contact us immediately at info@themetabolichub.com and we will promptly delete it.
14 Do Not Track
Some browsers include a “Do Not Track” (DNT) signal. Our website does not currently respond to DNT signals. You can manage your tracking preferences through our cookie banner.
15 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. For significant changes, we will notify active email subscribers. We encourage you to review this policy periodically.
16 Contact
If you have any questions about this Privacy Policy, please reach out:
| info@themetabolichub.com | |
| Website | themetabolichub.com |
| Location | Vienna, Austria (EU) |